Terms of Service

ElasticD3M, LLC · Last updated 2026-06-19

DRAFT pending legal review. These terms are a working draft and must be reviewed by counsel before any paid offer or campaign goes live.

These Terms of Service ("Terms") govern access to and use of the vCFO platform and related services ("Services") provided by ElasticD3M, LLC ("ElasticD3M", "we"). By purchasing or using the Services, the customer ("you") agrees to these Terms.

1. The Services

vCFO is an Agent-as-a-Service platform. Coordinated software agents produce financial analysis, forecasts, scenarios, and reporting from data you connect. A human on your side reviews and approves material outputs and any external action. We provide operational leverage; we do not replace your executive decision-making.

2. Not professional advice

vCFO is not an accounting firm, auditor, registered investment adviser, broker-dealer, or law firm. The Services do not constitute an audit, attestation, tax filing, fairness opinion, investment advice, or legal advice. You are responsible for your financial decisions and for engaging licensed professionals where required.

3. Subscriptions and billing

Subscriptions are billed monthly or annually in advance through our payment processor. Subscriptions are month-to-month with no long-term contract unless you select an annual term. Fees are stated on the pricing page and are exclusive of taxes.

4. Authorized use and certifications

At checkout you certify that (a) you are authorized to bind your organization to these Terms, and (b) your organization, its parent, and its beneficial owners are not subject to U.S. sanctions or named on any prohibited-party list. These certifications are recorded with your purchase.

5. Customer data and human-in-the-loop

You retain ownership of your data. We process it to deliver the Services as described in our Privacy Policy and Data Processing Addendum. No external communication or financial action is taken on your behalf without a recorded human approval from your authorized personnel.

6. Acceptable use

Your use is subject to our Acceptable Use Policy. We may suspend access for material breach, non-payment, or unlawful use.

7. Warranties and disclaimers

The Services are provided "as is" to the fullest extent permitted by law. Financial projections are estimates, not guarantees of outcome. We disclaim implied warranties of merchantability and fitness for a particular purpose.

8. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to the fees you paid for the Services in the twelve months preceding the claim.

9. Term and cancellation

Cancellation mechanics are described in our Refund Policy. You keep access through the end of your current paid period.

10. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Venue lies in the state and federal courts located in Bexar County, Texas.

11. Contact

Questions: [email protected].